Responsible Gaming

Gambling always carries a risk of financial loss. Plan your betting so it fits your life and your finances. You can enjoy playing when you set limits and keep control.

• Bet only money you can afford to lose. Keep your essentials and savings separate.
• Set deposit, loss, and stake limits in your account. Melbet provides tools to help you manage these limits.
• Fix a time limit for each session and take regular breaks.
• Do not chase losses. Accept the outcome and review your plan.
• Avoid betting when tired, stressed, or under alcohol or drugs.
• Treat gambling as entertainment, not a source of income.
• Check your account history often. Learn from your playing patterns.
• Use reality checks and session reminders to stay aware.
• If gambling affects your mood or relationships, pause and seek help.
• No under‑18s. Protect minors using device controls and filtered payment access.

Warning signs can build up slowly. Notice changes in your spending, time, or mood around betting. Gambling addiction is a serious condition that needs attention.

• Spending more than you planned or can afford.
• Thinking about gambling most of the day.
• Hiding bets, losses, or accounts from others.
• Chasing losses to try to recover money.
• Borrowing, selling items, or missing bills to fund betting.
• Feeling irritable or restless when you try to stop.
• Skipping work, school, or family duties to gamble.
• Using gambling to escape stress, sadness, or problems.
• Needing bigger stakes for the same excitement.
• Repeated failed attempts to cut down or quit.

You can take practical steps to regain control. Professional support and platform tools work best together.

• Set daily, weekly, or monthly limits before you start playing.
• Turn on reality checks, time alerts, and session limits in your profile on Melbet.
• Take a short cool‑off or apply a long self‑exclusion if needed.
• Remove saved payment methods to add friction to deposits.
• Unsubscribe from marketing messages to reduce triggers.
• Keep a budget and a diary of bets. Review it weekly.
• Withdraw winnings promptly and avoid returning them to play.
• Use blocking software such as BetBlocker or Gamban on your devices.
• Ask a trusted person to help monitor your limits and spending.
• Seek confidential counselling from qualified services as early as possible.

Support is available in Ghana and online. You are not alone, and timely help can protect your wellbeing.

• Ghana Health Service – Mental health support and facility finder: https://www.ghanahealthservice.org
• Ministry of Health, Ghana – Health resources and contacts: https://www.moh.gov.gh
• BasicNeeds-Ghana – Community mental health support: https://www.basicneedsghana.org
• Gambling Therapy – Free global online support: https://www.gamblingtherapy.org
• Gamblers Anonymous – International peer support: https://www.gamblersanonymous.org

If you are worried about addiction, you can contact Melbet support for guidance on limits and account controls. The team can help you apply time‑outs or self‑exclusion under our responsible gaming policy.

• Live chat on the website or in the mobile app, 24/7.
• Email via the Contact Us page in your account.
• Submit a request in the Help Centre for responsible gaming actions.
• Request self‑exclusion through the responsible gaming form in your profile.
• Direct message our verified social media support channels in Ghana.